/* Professional SaaS Support Console Styling */
* {
  box-sizing: border-box;
}

body {
  font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
  color: #0F172A;
  background-color: #F8FAFC;
}

/* Crisp Scrollbars */
::-webkit-scrollbar {
  width: 5px;
  height: 5px;
}

::-webkit-scrollbar-track {
  background: transparent;
}

::-webkit-scrollbar-thumb {
  background: #CBD5E1;
  border-radius: 999px;
}

::-webkit-scrollbar-thumb:hover {
  background: #94A3B8;
}

/* Chat Message Bubbles */
.msg-bubble-visitor {
  background-color: #FFFFFF;
  color: #1E293B;
  border: 1px solid #E2E8F0;
  border-radius: 12px;
  border-bottom-left-radius: 2px;
  box-shadow: 0 1px 2px rgba(0, 0, 0, 0.04);
}

.msg-bubble-bot {
  background-color: #F8FAFC;
  color: #334155;
  border: 1px solid #E2E8F0;
  border-radius: 12px;
  border-bottom-left-radius: 2px;
}

.msg-bubble-agent {
  background-color: #4F46E5;
  color: #FFFFFF;
  border-radius: 12px;
  border-bottom-right-radius: 2px;
  box-shadow: 0 1px 3px rgba(79, 70, 229, 0.2);
}

.system-chip {
  background-color: #F1F5F9;
  color: #64748B;
  border: 1px solid #E2E8F0;
  font-size: 11px;
  font-weight: 500;
  padding: 3px 10px;
  border-radius: 999px;
}